DELIVERY AND RETURNS

TrooFoods delivers Gut Healthy Granola, Porridge and Inulin Syrup straight to your door.

We offer free delivery on UK shipping addresses when you spend £25 or more. You will need to select the Free Shipping option when you reach the checkout. 

Alternatively, there are two shipping options for you to choose from depending on how quickly you want to be able to enjoy your delicious fibre-filled breakfast.

Order processing 

We process all orders Monday to Friday. All orders received by 11am will be processed on the same working day. Any orders received after 11am will be processed the next working day. Orders placed over the weekend or on bank holidays will be processed on the next working day. 

Free delivery on orders over £25 (UK only)

Spend £25 or more and get free delivery on orders with a UK shipping address. Simply select the Free Shipping for Orders over £25 option when you reach the checkout. 

Standard Mainland UK addresses (excludes UK Highlands & Islands)


Standard Mainland UK addresses will be sent via DHL on a Next Day delivery service - please note that deliveries are made on working days (Monday to Friday). You will receive an email confirmation from DHL with a predicted delivery window.

Scottish Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland addresses


If you live in beautiful places like the Channel Islands, Isle of Man, Northern Ireland & Scottish Highlands and Islands we'll still provide Free Delivery but it might take a little longer to get to you. Parcels to these places will be sent via Royal Mail and should be with you in 2-3 days maximum.

UK Shipping

 

No Rush - £2.99


Our No Rush service is fulfilled by Royal Mail 48 hour delivery. Your order should arrive within 2-4 working days. 

Speedy Delivery - £4.99


Our Speedy Delivery is fulfilled by DHL on a Next Day delivery service. Your order should arrive on the next working day. You should receive an email from DHL notifying you of when your order is due for delivery. 

ROI and Channel Islands Shipping

Our Republic of Ireland and Channel Islands shipping rates will be added automatically at checkout. Shipping to Ireland is charged at £7.99 and Shipping to the Channel Islands is charged at £4.99.  

International Shipping

We are in the process of adding more delivery destinations to our online shop. Please contact us hello@eattroo.com or on social media @eattroo if you have any queries regarding International shipping. 

Returns 

We do not accept returns. However, if there is a problem with your order, please contact us hello@eattroo.com and one of the Troo team will be happy to help. 

Join the Troo Crew

Contact us

TrooFoods Limited,

Le Choix,

The Bayle,

Folkestone

CT20 1SQ

t. 01227 392 228

e. hello@eattroo.com

Let’s Get Social

linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram