When it comes to your body, your gut is at the epicentre of the action. So, it's no surprise really, when something isn't quite right in your gut, it can affect many aspects of your physical and mental health.
Don’t worry about any of this – your sample is in a special liquid that keeps it safe and stable for quite a while.
Kits have a 6 month expiry date. Please ensure you use the test kit within a few weeks of receiving it.
Troo Granola contains Gluten Free Oats, Chicory Root Fibre (Inulin), Sunflower Oil, Sunflower Seeds, Flaxseed, Pumpkin Seeds and Nuts, with a few extra natural goodies to make each delicious flavour. For a full list of ingredients, please see the individual product pages.
Spoonful of Fibre is a vegan, low sugar syrup made from chicory root fibre (also known as inulin) which is 65% prebiotic fibre and provides you with 8g of fibre per serving.
We get our raw ingredients from companies in the UK who source from all over the world. On the whole they are family run companies with very strong values and heritage. Our manufacturing partners are also family businesses in the UK.
Our ingredients on the whole are not organic as this would necessitate putting the price up, out of the reach of ‘normal’ people – organic gluten free oats are particularly expensive! However, the farm where we get our oats from is very ethical and is all but organic.
You can buy Troo online directly from us, just head to our Shop. We are also available online and in-store in Holland & Barrett, Waitrose, Boots, Booths and Planet Organic and online from Amazon and Ocado. For a full list, see our stockist page.
All of our products are suitable for diabetics. Our cereals and syrups contain a prebiotic fibre called inulin that is derived from chicory root. This has been used in many scientific studies with people suffering from diabetes and has been proven to help manage blood sugar levels.
You can read more about this here: https://translational-medicine.biomedcentral.com/articles/10.1186/s12967-019-02159-0
In addition Diabetes UK has a section about the importance of eating fibre: https://www.diabetes.org.uk/guide-to-diabetes/enjoy-food/carbohydrates-and-diabetes/fibre-and-diabetes
We offer three types of delivery:
Our No Rush service is fulfilled by Royal Mail 2nd Class delivery. Your order should arrive within 2-4 working days via your regular postman. There is no tracking or flexible delivery on this option.
This service is also provided by Royal Mail and offers a tracked delivery within 2-3 working days with SMS or email notifications. Flexible delivery options available – including Safeplace and Delivery to a preferred neighbour
Our Next Day Delivery is fulfilled by our courier DPD on a Next Day delivery service. Your order should arrive on the next working day. You should receive an email or SMS from the courier notifying you of when your order is due for delivery. This is fully tracked with flexible delivery options and you can follow the delivery yourself.
We also offer free delivery to much of the UK Mainland on orders over £30.
Unfortunately we need to charge a little extra for deliveries to Northern Ireland; the Scottish Highlands and Islands and to the Isle of Wight, Isle of Man and the Channel Islands.
We only have one standard rate available, charged at £4.99. This will be via a selection of different couriers depending on availability. We usually use a 2-3 working day service.
Yes, we deliver to selected countries in Europe - see the delivery section of the website for the latest costs and options.
If you are receiving an order from the mainland UK and you select ‘Speedy Delivery’ at the checkout, your parcel should arrive within 1-2 working days, if you select ‘No Rush’ at checkout, your parcel will be with you within 3-5 working days.
Other UK addresses should receive parcels within 3-5 days also.
If you have any problems with your order, please send an email to Team Troo at [email protected]
We don’t currently accept returns or refunds, however if you have a problem with your order, please contact Team Troo at [email protected] and we will be happy to help.
We’ve made it even easier for you to fill your fibre gap and get a gut healthy start to the day with our create-your-own subscriptions.
It’s really simple, you can literally create your very own subscription bundle.
If you have created a monthly subscription (which most of our products are available on) then you will be charged each month on the day of your first purchase. So if you bought your bundle on the 28th, you will always be charged on the 28th of each month.
You will be asked to select your preferred delivery service on your first order. This will then be used for your recurring monthly deliveries.
Yes! Once you have set up a subscription and created an account, you will be able to pause or cancel your subscription at any time. If you do decide to cancel, please make sure you do so before your monthly renewal date.
If there’s something we can do to make your subscription better, then just let us know. Drop us an email on [email protected]
Prebiotics are a type of fibre which nourishes and stimulates the growth of your good gut bacteria. Good gut bacteria is required for good physical and mental well-being and help protect you against diseases.
The World Health Organisation recommends that we consume 30g of fibre per day for good physical and mental well-being. All of our Troo products contain at least 25% of your daily fibre requirements in one portion, which makes it a quick and easy way to increase your fibre intake for the day!
Eating plenty of fibre makes us feel fuller, helps with digestion and prevents constipation. There is also lots of evidence which shows that a fibre rich diet is linked to lower risk of heart disease, stroke, bowel cancer and type 2 diabetes.
This could be one of 2 things:
Yes! At Troo we make food that's good for your gut and good for the planet, which is why all our product packaging is eco-friendly.
In February 2021, we changed our cereal packaging from a pouch to a compostable bag in a box. We wanted to stay true to our commitment to being good for the planet whilst having a more robust way of delivering gut healthy goodness up and down the country (and even overseas!) Since there has been so many advancements in eco-friendly packaging since we launched the pouches, we took the decision to change from the pouch to the bag in a box.
When we decided to change our packaging, we had to do it in a very short space of time and the most efficient thing to do was to replicate the size of our existing bags in a box to keep the footprint the same. Whilst the front face of our packs is large and bold, we’re actually narrower than other boxes, so in terms of overall volume, it is pretty comparable.
A few of our products (Calm Porridge and Seedy Granola) are still available in the pouches which are made out of paper with a plant-based lining and are heat sealed so there are no plastic seals.
The inner bag that we use for our cereal is made from wood pulp which means it’s home compostable. You can pop it in your food waste or compost heap. The cereal box can be recycled along with your household paper. If you have a jar of Troo Spoonful of Fibre syrup, simply put the jar in your glass household recycling and the cardboard sleeve can go in the paper recycling.
Yes! All Troo products (including our porridge oats) are gluten free!
Yes! All Troo products are plant-based and suitable for vegetarians and vegans.
Our Troo Granola contains nuts so is not suitable for people with a nut allergy. Our Porridge and Spoonful of Fibre are nut free, however all products are made in a factory with nuts.